CULTURAL GODDESS GARMENTS

 

Payment


I accept PayPal and all major credit cards

Shipping

All orders will be completed and shipped within 5-7 business days...or time stated in description box


CUSTOMIZE ORDERS

customer must provide an image or example of the garment  to be constructed along with measurements and fabric or request to have  designer locate similar fabric .(which requires a $75 deposit that covers the purchase of material and travel expenses) the remaining balance will be placed towards the original agreed balance 

construction will begin once customers satisfaction has been met and total has been paid in full.  this usually takes about 1-2 weeks depending on style and available fabric.


PRE-ORDERS

all pre-orders will be open then closed within a stated time depending on product  volume. ,garments will then begin construction. shipping usually begins within 1-2 weeks of purchased weeks or less depending on volume. Once shipped most domestic orders will arrive within a week.

All ready to ship items will be shipped within 3-5 business days of confirmed payment.

international orders takes between 10-12 days (this applies to the post office shipping)

Orders will be sent to the buyer's address unless otherwise specified.

customers will be provided with a tracking number via email,

we are not responsible for lost or stolen items and will not be able to issue any refund for such items
Domestic orders are shipped via USPS First Class Mail, and you will be supplied with a tracking number. If you need the item quickly, please contact me before placing your order so I can adjust the shipping charges. 

Large items are packaged in sturdy boxes and small items are packaged in shipping envelopes.


Refunds and Exchanges

✧EXCHANGE ONLY  on some items (no refunds)✦✧  If what you have ordered from my shop does not meet your fancy or does not fit properly, do not hesitate to contact me and we can work out an exchange, or shop credit. We offer 4 days exchange on tops,skirts, bottoms, jumpsuit and dresses. No exchange on swimsuits,  custom made orders and accessories. . If you're not satisfied with the item, please contact us . Buyer is responsibility for the return shipping cost. 
 The initial shipping cost is not refundable. there is no return or exchabge on unsealed skincare products.

REPAIR✦✧ please let me know if any garment or accessory piece breaks! (ie: a clothing seam rips, or feathers come out of their wraps, and such... ) I will be more than willing to fix it for you!! ~~ I focus daily to improve the quality of my work so that every piece can endure live-in wear and continuous play~~ so help me to improve my craft and don't be shy to reveal the weaknesses ~~ 

I want you to be happy with your purchase. Please contact me if you are not 100% satisfied with your purchase.

Additional Policies and FAQs

CONTACT ME~  If email is easier for you, write me jahnetscloset@yahoo.com I do my best to answer all inquiries in a timely fashion, but understand that sometimes I get backed up and need a couple days to get back to you. If your message is urgent, title your message "urgent"


*PLEASE STATE AT TIME OF ORDER IF ANY SPECIAL ALTERATIONS NEED TO BE CONSIDERED (bust size.arm size,waist size etc)

PLEASE NOTE THAT SOME COLORS AND FABRIC MAY BE DIFFERENT FROM THE ONES ADVERTISED DUE TO SOME MATERIALS BEING LIMITED OR UNAVAILABLE ( THE CUSTOMER WILL BE NOTIFIED IF THIS OCCURS) 

Seller Information

CUSTOM ORDERS~ always welcome! if you would like a variation on a design that I currently offer, write me your vision ~ I absolutely love making custom pieces.
✧ I generally will not take on custom orders that stray too far from my current product line, because it just isn't practical for me to cut new patterns and invest in different materials. 
✧ All custom orders will be held to my copyright. The respect of this is greatly appreciated
WHOLESALE~ At this time I am keeping all of my work exclusive to my shop.

PRICING~ I price my work very true to its value for the time and materials it takes to go into each piece. If I ever raise the price of an item, it is only after much consideration and carefully calculated math. The main reason I would ever raise the price on an item is because my cost of materials has gone up, and it is the only way I can continue to produce my product. 

COUPON CODES~ I do not offer coupon codes because, as stated above, I price my work very true to its value and do not wish to raise prices so that I can use coupon codes as a marketing strategy. However, I do sometimes put items on sale seasonally to clean out any back stock ~ so keep an eye out for a "sale" section in my shop for discounted treasures.

COPYRIGHT~ It is greatly appreciated that the copyright on all of my creations is respected. I work very hard to create a line that is both very personal to me and unique .